Customer service       

 

 

Our customer service is open

MON-FRI 10-18

LA 10-16

Pooh. + 358 (44) 989 7777
Email. Customer service (at) ecobeautywellness. com 

 

 

PERSONAL DATA ACT

Personal Data Act (523/99) Section 10


Controller

 

Eco Beauty Wellness OY 

Address: Fredrikinkatu 28
00120 Helsinki, Finland
E-mail: info@ecobeautywellness.com
Business ID: 2800505-7
 

NAME OF THE REGISTRY

 

Eco Beauty Wellness online Store Customer Register


PURPOSE OF THE REGISTER

This information is used to deliver subscriptions to the online store, to maintain and develop the customer relationship, to contact with the service, to develop the service, and to report and to marketing. The register is not disclosed to third parties.

INFORMATION CONTAINED IN THE REGISTER

-Customer basic information (first and last name, address, telephone number, e-mail address)

-Registration credentials (customer number, user name, password)
-Information on customer orders, deliveries and returns

DISCLOSURE AND CONFIDENTIALITY

 

The customer register is confidential and the information in the register is not disclosed to third parties. The data is stored in databases that are protected by firewalls and are located in the online store's own servers. Entering the system requires you to enter your user name and password. The data shall be accessed and authorized to use only the designated controller's employees who are bound by the obligation of confidentiality.

All information about what the customer sends to the site is protected by SSL2 encryption. Information remains confidential and confidential.

PERSONAL INFORMATION LAW OF THE APPOINTMENT SYSTEM

The register will collect personal data that is collected at the time of the customer's appointment and are deemed necessary for proper customer relationship. Upon booking, the customer will be asked to provide the following information in connection with the online reservation form or other appointment (e.g. call):

  • Name

  • Phone number

  • Email address

  • Additional reservation details or special requests

  • Consent to email Direct marketing

  • Consent for direct Marketing via SMS

In addition, the business can store the following information from the client in the customer register:

  • Address

  • Customer general information regarding the services offered

  • Number of times the customer has failed to arrive at the scheduled time of booking

  • Who the customer of the employee's loyalty customer is

  • Discounts granted to the customer

  • Additional information to further exploit customer data generated during the customer relationship for the customer

In addition to the above, the client will be informed of the time of booking and the customer's identification.

 

REGULAR DATA SOURCES IN THE REGISTRY

 

Personal data is obtained when the customer makes an appointment or when the customer otherwise transfers personal information about itself. In addition to the above, you may deposit additional information in connection with the provision of the service to ensure a high quality service in the future. Such additional information may include customer-appropriate services and products and other information relevant to the customer relationship.

Our customer registers are also automatically forwarded to customer's personal data when the customer makes an appointment through the Timma service. In addition to the above, the business can use analytics tools to collect anonymized user data from the users of their web pages. Our shop also reserves the right to use cookies on its websites which the user can typically prohibit in their browser settings.

 

DISCLOSURE OF PERSONAL DATA

 

The disclosure of personal data is governed by legislation in all circumstances.

Personal data will not be disclosed to third parties unless the working controller of the business is going to pursue its business with the external movement. In the circumstances referred to above, a copy of the customer register may be disclosed to the controller in order to enable the Controller to continue to serve its loyal customers appropriately. In addition, personal data may be disclosed to authorities under applicable law on request. The registry is stored and protected in such a way that there is no access to the registry data by the relevant parties.

The customer understands that his or her personal data will be processed in the Timma service provided by our partner. The customer agrees that his or her personal data will be transferred to third parties through the Timma service, provided that the transfer of personal data is carried out in accordance with EU data protection law. The foregoing includes the right to transfer personal data to a third country outside the European Union and the European Economic Area, provided that the transfer of data has been fully complied with the requirements of EU data protection law.

 

 

 

DEALERSHIP

At Eco Beauty Wellnes you will find first-class products from all over the world to Finland. We offer great luxury, organic and value-for-money options for all lovers of natural cosmetics! 

 

Do you want to increase your sales by offering first-class natural alternatives to your customers?
Our range of products is suitable for ecological values in prestigious therapies, health food stores, eco-salons or hairdressing salons, retail stores or pharmacies.

 

We are happy to hear more about your business, so please contact us via the contact form or via email (myynti@ecobeautywellness.com). If requested, we will send you brochures, wholesale price lists and order forms, and by agreeing we can also come to your company to tell us more about our product series.